Maintenance Continues to Be Awful

We’ve mentioned and seen plenty of negative reviews about Home River Group‘s maintenance workers. They seem to do the bare minimum, then turn around and charge renters a premium. In this review below, a tenant was forced to shower at a hotel because maintenance wouldn’t fix a plumbing issue.

DO NOT MOVE HERE!!! Management here isn’t good. I’ve had multiple issues with them not emptying the trash for weeks. To now having to go to a hotel to take a warm shower paying from my pocket since they can’t even help with that either. Water heater has been down since Tuesday and still issue hasn’ t been resolved. They need to replace the water heater since it’s broken. Mind you I have four little ones in the home and they have tried to help or accomade at all.

  • Yareli Torres

Home River Group had this to say:

Hi Yareli, it’s upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (801) 349-2585 so we may identify ways to improve your experience.

Talk about customer service. Don’t waste your time or money with this company.

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