I rented from this company for approximately 1.5 years and my experience was fine. The grounds were maintained decently and my maintenance requests were typically handled promptly.
However once I moved out it took me weeks and several follow up emails and phone calls to settle a dispute regarding my deposit which only took a single email to resolve. Once I finally made contact with the manager I was told it “didn’t matter” that the apartment was left cleaner than when I moved in and instead of asking if I was satisfied or needed more clarification I was told that they would no longer discuss the matter with me.
I am disappointed with the unresponsiveness of the property manager and don’t see myself recommending Home River Group.
- Fright-Knightt
Another poor experience for an unsuspecting renter. And of course, the folks at Home River Group Salt Lake City didn’t respond to this renter’s honest review.
This is 100% accurate and I can attest that I had the very same experience. There is a reason you see Marshal Wiscombe writing fake reviews that flatter himself. He’s a real two-faced sleaze. If the managers of Home River read this, he is a major problem for your company and he should be terminated. If he isn’t then that really speaks to what type of people the higher management are.
Don’t rent from them. Don’t do it. Don’t consider it. Never consider it. If you’re a property owner looking for a management company, absolutely do not consider them. And they day that Marshal gets fired is a day that we should all celebrate with a parade down State St and fireworks. He’s worse than useless.
Thank you for your input, Ashley. Your experience with Marshal Wiscombe is what we have heard from several, several people. The fact that the managers don’t do anything about him seems very fishy.