I rented from this company for approximately 1.5 years and my experience was fine. The grounds were maintained decently and my maintenance requests were typically handled promptly.
However once I moved out it took me weeks and several follow up emails and phone calls to settle a dispute regarding my deposit which only took a single email to resolve. Once I finally made contact with the manager I was told it “didn’t matter” that the apartment was left cleaner than when I moved in and instead of asking if I was satisfied or needed more clarification I was told that they would no longer discuss the matter with me.
I am disappointed with the unresponsiveness of the property manager and don’t see myself recommending Home River Group.
Another poor experience for an unsuspecting renter. And of course, the folks at Home River Group Salt Lake City didn’t respond to this renter’s honest review.